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Email and Credit Card Payments

Glossary of
Credit Card
Email is an extremely common method of communication. It is not a secure method of communication and should never be used to send or receive credit card payment information. Please follow these important rules:
  • Never request credit card information be sent in, or attached to, an email.
    • Do not provide paper forms or forms that may be downloaded from the internet and request that they be completed, scanned and emailed to process payment. 
    • Review procedures regularly to ensure they do not request credit card information be transmitted using email. 
    • Do not request payors send an email containing credit card information to process their payment. 
  • Any email that is received containing credit card data must be immediately and completely deleted.
    • If credit card data is received in an email, contact the IT Help Desk (X4357 or helpdesk@help.rice.edu or help.rice.edu) immediately to have the message removed from your computer and the Rice email system. 
    • Also, notify the sender of the email that Rice does not accept credit card information via email and that it should not be attempted again. 
    • Do not notify the sender using the Reply function in the email reader as this may inappropriately transmit credit card information. 

Want to know more about the Payment Card Industry Data Security Standards (PCI-DSS)? Visit this site.


Looking for information about PCards? Visit this site for the manual and this site to learn about training.


Need a copy of the Guide to Card Acceptance and Best Practices from Global Payments?
The slides from the Rice PCI training class are here.
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