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Controller's Office Shared Values



We show consideration for the time, privacy, viewpoints and physical space of others. This includes acknowledging, listening, being truthful, and accepting the individuality of others. Treat others as you would like to be treated.


We work together to maintain a high level of cooperation and collaboration with our colleagues.


We act in a manner that is reliable, respectful, and that conveys our competence.


We treat all in an equal and just manner. There is a consistency with information, rules, logic, and ethics.


We provide guidance to others and act as the standard which others follow.  

Excellent Customer Service

We are problem solvers for our customers. We do so with a positive attitude in a way that is accurate, timely, informative, responsive, courteous and professional.  


We take responsibility for making Rice better through our actions and our words. We own up to our mistakes, work to fix them, and learn from them.  


We are committed to honesty and accountability and strive to make ethical decisions.


Our commitment to you is demonstrated by our Shared Values and we would love to hear from you concerning our efforts in this regard. Please provide any feedback to us on how our our office is doing. Thank you so much for your time.


Please click here for the Shared Values Feedback Form.