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Loan Collections - FAQs

1. Where do I go if I have questions or concerns about my student loans?

Rice University is the lender for the Perkins, Lindsey, Gulf Oil, Elliott long-term loan and Rice Memorial, Rice Institute and Adams/Moseley short-term/emergency loan programs. You would contact our student loan servicer to address your questions regarding your specific student loan type.  Our servicer- ECSI , assists in the complete maintenance of our student loans.  You should make them your first point of contact for your questions and concerns.

Rice University
c/o ECSI
100 Global View Dr
Warrendale, PA 15086
Tel: 888-549-3274

Mrs. Cassandra Kent
Rice University
Loan Collections Dept. MS70
Tel: 713-348-4072
Fax: 713-348-5498

2. What if I have other loans that are not identified as Rice loans (Stafford, Ford Direct, etc).

Rice is not your lender for these loans. Your federal loans and lender are listed on the Federal government's website at:   www.nslds.ed.gov . You will need your FAFSA pin number to access this information. 

Please note that institutional loans will not be listed on this website.